With warmer summer weather finally forecast, vulnerable South Australians are strongly urged to register now to receive free welfare checks.

In partnership with Australian Red Cross, the Telecross REDi service is taking registrations for vulnerable and isolated people to receive a potentially life-saving phone call during declared heatwaves.

Australian Red Cross activates Telecross REDi on declared extreme heat events with specially trained volunteers phoning registered participants. 

If a call goes unanswered or if someone is in distress, an emergency procedure is activated to ensure their safety and wellbeing.

The service is particularly important for people who live alone, are elderly, have a disability or are experiencing mental illness, are recovering from illness or an accident, or who have an ongoing health condition.

With January and February forecast to be much warmer and drier than the past two years, anyone who is isolated or at risk from extreme heat, or a family member or friend on their behalf, are urged to register. 

It’s also important that pre-registered clients ensure their details are up to date by contacting Australian Red Cross.

To register or to find out more, call 1800 188 071, email  or visit the website. 

Sarah Strathearn is Australian Red Cross State Director for South Australia.

“It’s important to remember that a heatwave isn’t just another hot day. 

“Heatwaves can pose serious risks to health, especially for older people, young children, outdoor workers and people with medical conditions.

“There are lots of things we can do to help ourselves, our families, friends, and neighbours safe during extreme weather events, and Telecross REDi is one important tool that can save lives.

“If you, or someone you know, is at risk, including those who live alone, have a disability, health condition, are experiencing mental illness, are housebound, frail or elderly, please consider registering for Telecross REDi today.”

Australian Red Cross tips for coping with the heat:

• Drink regularly: even if you don’t feel thirsty. Water is the best option. Avoid alcohol, tea, coffee and sugary or fizzy drinks as they make dehydration worse.
• Eat little and often: rather than large meals. Try to eat more cold food, particularly salads and fruit, which contain water.
• Stay indoors: in the coolest rooms of your house or in the shade during the hottest part of the day.
• Take cool showers and splash yourself with cold water several times a day, particularly your face and the back of your neck. A loose cotton damp cloth or scarf on the back of the neck can help you stay cool.
• Air flow: make sure there is sufficient air circulation, either from an air conditioner or by leaving a secured window or door open.
• Find the shade: if you must go out, stay in the shade. Wear a hat and light-coloured, loose-fitting clothes, preferably made of natural fibres. 
• Wear sunglasses and apply sunscreen with a sun protection factor of 30+ to exposed skin. If you will be outside for some time, take plenty of water with you.
• Look out for your neighbours and community: if you know someone who might be susceptible to heat stress, stop by and make sure they know what to do to stay cool.
• Download the Australia Red Cross free first aid app so you have the key signs and symptoms at your fingertips and can look up what to do.

For more information on preparing for emergencies like heatwaves visit the website.